Privacy and Personal Data Protection Policy

Any information shared by the user during a purchase transaction through the www.recoltecoffee.com website and which may be defined as personal data under the Personal Data Protection Law No. 6698 shall be collected, stored and processed by RECOLTE KAHVE TURİZM VE ORGANİZASYON SANAYİ TİCARET ANONİM ŞİRKETİ in accordance with this Privacy and Personal Data Protection Policy ("Policy") and the Cookie Policy.

Such data may be processed for the performance of the obligations set out in this Policy, the operation and administration of the www.recoltecoffee.com website, the processing of payments, the fulfilment of order deliveries, customer service and complaint management activities, the sending of electronic communications for sales, marketing and similar purposes, profiling activities and statistical analysis.

This Policy provides information regarding the types of personal data collected through the www.recoltecoffee.com website, how such data is collected, and how it is stored and protected. By visiting the website and requesting to benefit from the services provided through the website, you are deemed to have accepted the terms and conditions set out in this Policy.

All reasonable security measures are implemented while using the www.recoltecoffee.com website. However, no system can be guaranteed to be completely secure. Although every effort is made to protect your personal data, there is always a possibility that such data may remain vulnerable to unauthorised access. For this reason, we encourage you to exercise caution when sharing your personal information.

Any information submitted voluntarily and without being specifically requested by the Company shall not be deemed to have been processed within the scope of this Policy. Accordingly, you are advised not to share any audio recordings, visual materials or other personal data that has not been expressly requested by the Company through email, messages or any other communication channel.

Through its website, www.recoltecoffee.com, RECOLTE KAHVE TURİZM VE ORGANİZASYON SANAYİ TİCARET ANONİM ŞİRKETİ may request certain personal information, including name, surname, email address, telephone number and Turkish Republic identification number, during sales transactions in order to provide better service to its customers. Statistical data that does not contain personal information may be obtained by analysing visitor behaviour and preferences during the use of the website and may be used for the purpose of improving services.

Information collected through order forms will not be shared with third parties, used for commercial purposes or sold without the user's consent.
 

Users acknowledge that, during access to the website, there is a risk that information may be obtained by unauthorised persons as a result of malicious software such as viruses and trojans or other cyber threats. www.recoltecoffee.com cannot be held legally responsible for any damages arising from such circumstances. By using the website, users are deemed to have accepted these risks.
 

Collected information is stored in a secure environment that is not accessible to the general public. Information entered during product purchases, including credit and debit card details, cannot be viewed by other users. However, users are responsible for ensuring the secure use of their payment card information. The Company shall not be liable for any direct or indirect damages arising from the use of the website.

All personal data is processed in accordance with the Personal Data Protection Law and with the necessary confidentiality and security measures in place.

For any questions regarding this Privacy Policy, please use the contact information below:

Company Name: RECOLTE KAHVE TURİZM VE ORGANİZASYON SANAYİ TİCARET ANONİM ŞİRKETİ

Address: CUMHURİYET MAH. NEHİR SK. BOMONTİ MODERN PALAS NO: 6 INTERIOR DOOR NO: 79 ŞİŞLİ / İSTANBUL / TÜRKİYE

Phone: +90 540 732 65 83

Email: info@recoltecoffee.com